If you paid for a Supporter Account and if Supporter Perks were not enabled automatically, please try the following:
If you're having issues tracking your location or creating tracks/trails/hikes on the MyHikes apps for iOS or Android, please check the settings below. All of the settings must be present in order for the app(s) to function properly.Note: almost all of these settings will be user-enabled prompts when you first open the MyHikes app.
Privacy & Security
Location Service, enabled
Settings MyHikes Location Allow Location Access, "Always"
Settings MyHikes Location Precise Location, enabled
Settings MyHikes Motion & Fitness, enabled
Settings MyHikes Background App Refresh, enabled
On / Enabled
Settings Apps MyHikes Notifications Show Notifications, enabled
Settings Apps MyHikes Notifications App icon badges, enabled
Settings Apps MyHikes Permissions Location Allow all the time, checked
Settings Apps MyHikes Permissions Location Use precise location, enabled
Settings Apps MyHikes Physical Activity Allow, checked
If using the MyHikes app for iOS or Android, make sure your app is completely up-to-date from either the App Store or the Play Store. New versions are released regularly which fix issues like bugs and app crashes.
If updating the app did not solve your problem and you're still having issues, please send a detailed message of what the issue was, including any screenshots, to Dave at email@example.com
Something else? Please email Dave (MyHikes Founder & Admin) at: firstname.lastname@example.org